auckland sea

English, Māori, and sign are the official languages in New Zealand. The New Zealand language is a mix of English, Māori words and phrases, and a few other bits and pieces thrown in for good measure. “Kia ora” means “Hello” in Māori and “Haere mai” means “Welcome”. An attempt by a visitor to use Māori words as greetings will evoke a delighted response from both Māori and Pakeha (European) New Zealanders.

Passports, visas & electronic travel authority (ETA)

  • You do not need a Visa if you are a citizen of Australia, Canada, the UK, or a citizen of a country which has a visa waiver agreement with New Zealand. For a complete list of Visa waiver countries, click here. Please note that from 1 October 2019, visitors from visa-waiver countries will need to request an Electronic Travel Authority (ETA) prior to coming to New Zealand. You may also have to pay an International Visitor Conservation and Tourism Levy (IVL). Visit Immigration New Zealand for more information on ETA and IVL.
  • Visitors from other countries may need to obtain a visa before entering. A list of countries requiring entry visas as well as steps necessary to acquire a visa can be found on the New Zealand immigration website. Please make sure to apply for a visa well in advance.
  • Your passport must be valid for at least three months longer than your expected departure date.
  • If you have a biometric passport (or electronic passport), you may be able to use New Zealand Customs eGate service, which allows you to complete your Customs and Immigration checks faster so you can get on with enjoying your visit to New Zealand.
Travel to Auckland

Flights to New Zealand are easy to organize and are available from anywhere around the world. Auckland Airport (AKL) is the most common airport for flights to arrive. It is located about 25 km south of the city centre of Auckland.

Inquiries on departures and arrivals:

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Certain items are not allowed to be brought into the country, have restrictions for entry or must be declared, in order to protect New Zealand and its environment. These items include food, plants, animal products and outdoor recreational equipment. Find out more about biosecurity here.

Transportation from the Airport

Express Bus

SkyBus operates between Auckland City and Auckland Airport and runs 24 hours a day, 365 days a year, including holidays. The SkyBus travels along Queen Street, which makes it convenient if you are staying at a central hotel or hostel.

The fast and frequent Auckland City Express is used conveniently for transfers to Auckland City with convenient stops enroute via Mt Eden and Dominion Rd.

The North Harbour Express transfers to Akoranga, Smales Farm, and Albany (Westfield).


Taking a taxi from Auckland airport can be pricey, but is worth considering if you are two or more people willing to split the fare price. Popular taxi companies are Blue Bubble Taxis, Green cabs, Auckland Co-Op Taxis, and President Taxi, to name a few.

Many of the taxi services offer a flat rate for Auckland International Airport to the city centre, which can be as little as NZ$33-40.


Uber is a very popular way to get around in Auckland City. Fees average around NZ$1.35/km, making a trip between the airport and the city center about NZ$35 without adding the base fare (usually around NZ$1.30) and airport charges.

Transportation within Auckland

The Auckland Transport Website is where you’ll find everything you need to know about getting around Auckland on buses, trains and ferries.

An easy way of paying for public transport is the AT HOP card. It gives at least 20% off the fare price. Fares are determined by stage zones, which is based on the distance of travel. Just load up the card with money and swipe it on the electric card readers on the Auckland buses, ferries and trains. To buy and load up your AT HOP card create a MyAT account and order online or buy it from one of the many retailers.


  • CityLink– The red bus for the city centre departs every 7-8 minutes from Wynyard Quarter, along Queen Street, up to Karangahape Road, and then back down Queen Street.
  • InnerLink– The bright green bus for the inner city runs every 10-15 minutes from Britomart Train Station, out to Parnell, through Newmarket, along Karangahape Road, Ponsonby Road, past Victoria Park, and then back to Britomart via SkyCity.
  • OuterLink– The amber bus for the inner suburbs runs every 15 minutes from Wellesley Street, past the Universities, through Parnell, Newmarket, Epsom, Balmoral, Mt Eden, St Lukes, Mt Albert, out to the Meola Road entrance to MOTAT, through Westmere, Herne Bay and then back to Wellesley Street.

Find information on how to get to Aotea by public transport here.

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